Terms & Conditions

Effective date: 26 Nov 2025
Provider: JM Sports Ltd (“JM Sports”, “we”, “our”, “us”)
Contact: +64 27 283 4063 · Jet.meng@jmsports.co.nz

1. Programmes & eligibility

JM Sports delivers youth basketball training at scheduled venues and times published on our website. Children must be enrolled by a parent/guardian and be medically fit to participate.

2. Enrolment options

• Full Term: typically 10 weeks per term (price shown on the product page; prices are in NZD and GST-inclusive where applicable).

• Trial/Drop-in (if offered): a single session at the price shown; availability may be limited.
  Your place is confirmed when payment is received and we send confirmation.

3. Pricing & payment

• Payment is due at booking. Bank transfer is accepted; please use the provided reference. Bookings made by bank transfer may be held for 48 hours pending payment and can be released if unpaid.

• We may change prices at any time, but changes do not affect confirmed bookings.

4. Cancellations, refunds & credits

• Before the first session: Full refund less a [NZD 20] admin fee.

• After the term starts: We generally offer credits (not refunds) for the remaining unattended sessions only in cases of injury/illness with evidence, or relocation. Credits must be used within 12 months.

• Missed sessions by the participant: Non-refundable. Subject to space, we may offer one make-up session per term at a comparable class.

• Public holidays: We typically do not run sessions on NZ public holidays. Where a session falls on a public holiday, we’ll reschedule or credit that class.

• School holidays: Regular term sessions may pause; holiday programmes may be offered separately.

• Nothing here limits your rights under the Consumer Guarantees Act 1993.

5. Changes, closures & force majeure

We may change a venue, coach, or schedule where reasonably necessary (e.g., venue maintenance, coach sickness). We’ll notify affected families and will reschedule or credit any cancelled session. We are not responsible for events beyond our reasonable control (force majeure).

6. Health, safety & conduct

• You must inform us of any medical conditions/allergies relevant to safe participation and keep emergency contact details updated.

• Participants must follow coach instructions, wear appropriate footwear, and behave respectfully. We may ask a child to sit out or end participation for safety or serious misconduct.

• You authorise us to arrange first aid or emergency medical treatment if required, and agree to reimburse related costs not covered by ACC or your insurer.

7. Personal property

Bring minimal valuables to sessions. We are not responsible for loss, theft, or damage to personal items at venues, except where required by law.

8. Photography & media

We sometimes capture photos/video for training review and JM Sports updates. We will only use identifiable images with parent/guardian consent. You can withdraw consent at any time by contacting us; we’ll stop future use and remove reasonable online references.

9. Website, shop & accounts

When booking online you agree to provide accurate information and keep any login details secure. We may refuse or cancel orders that breach these terms or where an error occurs (we’ll refund any payment received for a cancelled order).

10. Liability

To the maximum extent permitted by New Zealand law, our liability for any claim relating to participation in a programme or use of our services is limited to the fees you paid for the relevant term. This clause does not limit your rights under the Consumer Guarantees Act 1993 or our liability for loss caused by our negligence where such limitation is not permitted by law.

11. Privacy

We handle personal information in line with our Privacy Policy. By enrolling, you confirm you’ve read and agree to that policy.

12. Complaints & contact

We aim to resolve issues quickly and fairly. Please contact us:
Phone: +64 27 283 4063
Email: Jet.meng@jmsports.co.nz

13. Changes to these terms

We may update these terms. The version posted on our website at the time of booking applies to that booking.

14. Governing law

These terms are governed by the laws of New Zealand, and the New Zealand courts have exclusive jurisdiction.